(Archived) Dealership Parts and Service Director

Automotive Parts & Service Director – Temecula, California
A high-performance dealership, a thriving market, and a Fixed Ops department ready for a leader who can take it to the next level.
This role is built for a strategic, disciplined, and people-driven Parts & Service Director who knows how to run a profitable, customer-focused operation. The dealership in Temecula, CA is looking for a proven leader who can elevate processes, develop teams, and drive results across both Parts and Service with confidence and clarity.

What You’ll Lead

• 
  
• Full operational oversight of the Parts and Service departments, ensuring efficiency, profitability, and exceptional customer experience
  
• Leadership of advisors, technicians, parts staff, dispatch, and support teams with clear expectations and accountability
  
• Development and execution of strategies to improve CSI, technician efficiency, ELR, parts gross, and overall Fixed Ops performance
  
• Collaboration with Sales, Accounting, and Ownership to maintain seamless inter-department operations
  
• Oversight of warranty administration, OEM compliance, safety standards, and internal controls
  
• Recruitment, training, coaching, and performance management across all Fixed Ops roles
  
• Implementation of process improvements that enhance workflow, communication, and profitability
  
• Monitoring of KPIs, forecasting, budgeting, and reporting to ensure consistent growth
  

What Makes You a Strong Fit

• 
  
• Proven success as a Parts & Service Director, Fixed Operations Director, or Service Manager in a dealership environment
  
• Strong leadership presence with the ability to motivate, coach, and hold teams accountable
  
• Deep understanding of dealership service and parts operations, KPIs, and workflow optimization
  
• Excellent communication and customer-handling skills, especially in high-pressure situations
  
• Experience with dealership DMS systems such as CDK, Reynolds, Dealertrack, or similar
  
• A mindset focused on operational excellence, customer satisfaction, and continuous improvement
  
• Ability to balance strategic planning with hands-on leadership
  

What This Role Offers

• 
  
• A respected dealership with strong ownership support and a loyal customer base
  
• Competitive compensation aligned with experienced Fixed Ops leaders
  
• A stable environment with the resources needed to run a high-performing department
  
• Opportunities for professional growth and long-term advancement
  
• A leadership seat where your decisions directly impact the dealership’s success
  

You are applying through CarGuys Inc., North America’s #1 automotive recruiting firm. Your application is 100% confidential and will be reviewed by our recruiting team before being presented to the hiring manager. Your information is never shared without your approval.

Parts & Service Director, Fixed Operations Director, Service Manager, Parts Manager, Dealership Fixed Ops, Technician Management, Warranty Administration, Customer Satisfaction Automotive, CDK, Reynolds, Dealertrack, California Automotive Careers, Temecula California Jobs