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Last Updated: 6/17/26

Job Description

🔥 BDC / Call Center Representative


CarGuys Inc — Rockford, MI


🚀 Not Your Average Call Center Job…


At CarGuys Inc, we don’t just answer phones—we create opportunities, build relationships, and drive the engine that powers our dealership.


We’re looking for a driven, high-energy BDC/Call Center Rep who thrives in a fast-paced environment, loves talking to people, and knows how to turn conversations into appointments.


If you’re competitive, motivated, and want to be part of a team that wins—this is your shot.



💥 What You’ll Do



  • Be the first impression of CarGuys Inc—answer inbound calls, internet leads, and customer inquiries
  • Follow up with potential customers (calls, texts, emails—whatever it takes)
  • Set and confirm appointments for the sales team
  • Keep conversations moving and customers engaged
  • Track activity and stay organized in the CRM
  • Work hand-in-hand with sales to hit goals and SMASH targets


🧠 What It Takes to Win Here



  • Strong communication skills—you’re confident, clear, and personable
  • Hustle mentality—you don’t wait for opportunities, you create them
  • Positive attitude even when things get busy
  • Coachable, competitive, and ready to improve every day
  • Comfortable on the phone and quick on your feet
  • Previous BDC, call center, or sales experience is a plus—but we’ll train the right person


💰 What’s In It for You



  • Competitive pay + performance bonuses (your effort directly impacts your paycheck)
  • Full-time, stable opportunity with growth potential
  • High-energy, team-first environment—no boring cubicle vibes here
  • Training + ongoing development (we invest in people who want to grow)
  • Real path to move up within the company


🎯 This Job Is PERFECT For You If:



  • You love talking to people and hate sitting around doing nothing
  • You want your income to reflect your effort
  • You like goals, competition, and winning
  • You’re looking for more than “just a job”—you want a career


🚫 This Job Is NOT For You If:



  • You avoid picking up the phone
  • You don’t like fast-paced environments
  • You want something easy, slow, or low effort


🏁 Ready to Join the Team?


If you’re hungry, motivated, and ready to be part of something bigger—we want to hear from you.


👉 Apply now and let’s get to work.


#ZR




Company Details

Grand Rapids, Michigan, United States